Shipping Policy

Shipping Policy

1. All shipping and handling charges are non-refundable under any circumstances.
2. Returned/repaired Items will be shipped back to customer via UPS/trucking ground only. For quicker delivery, the freight difference will be charged at customer's expense.
3. Returned items must be sent in secure packaging to prevent any shipping damage. If there are any damages to the item, the customer will be informed and it will be returned freight collect.
4. Returned items with different RMA numbers must be labeled clearly if they are to be shipped together.
5. If items can not be matched with the attached RMA #, the merchandise will be returned freight collect.
6. We ship to all 50 states, Canada, and Puerto Rico.

Free shipping On Orders Over $300

1. Free shipping is only available to destinations within the 48 contiguous United States. Exclusive Alaska and Hawaii.
2. To take advantage of free shipping, customers must place an order of at least $300 (excluding tax and shipping).
3.There are no restrictions on what items and how many to order. As long as the total cost of produts is over $300 - we will ship it for free
4. ITXdepot reserves the right to waive this offer for any unforseen circumstances i.e parts of an order are on backorder.


1. Once shopping cart is over $300, proceed to check out and select "Free Shipping" under Shipping Options. Free shipping method will appear.
2. ITXDepot will choose the carrier and shipping speed. Products will usually arrive within 5-10 business days